Sep 29, 2025
The Human Side of AI at Work
Brian Murphy, Global Head of Learning & Development at NTT DATA, shares his perspective on how AI is reshaping work and productivity. Drawing on his experience at Microsoft, AstraZeneca, and Citi, Brian argues for a human-centric coalition between people and machines. He explores how L&D and HR can steer organizations through AI transformation, ensuring it’s about value creation and capability — not just cost cutting.
Timestamps:
00:00 - Start
01:44 - Intro
03:45 - Challenges of redesigning work around AI
11:45 - Just a cost-cutting exercise?
16:08 - Role of people function in ensuring benefits, lessening friction
23:18 - An evolution of performance consulting
33:08 - Training AIs versus ‘training’ AIs
43:01 - How to be human-centric while deploying AI
51:01 - End
Contact:
-
LinkedIn: linkedin.com/in/johnhelmer
-
X: @johnhelmer
-
Bluesky: @johnhelmer.bsky.social
-
Website: learninghackpodcast.com