Aug 16, 2021
The Learning Hack is taking a seasonal break. In the meantime,
here’s another chance to hear one of our most listened-to
episodes.
John talks to Julie Dirksen, a leading expert in instructional
design, digital learning and behaviour change. Is it a problem for
learning professionals that even when they have supported learners
in gaining the knowledge and skills they need to do things right,
and to do the right thing, once back in the workplace they so often
do the exact opposite?
The conversation dives deep into the mechanics of behaviour change,
addressing the 'elephant and rider' problem in human psychology,
and confronts the tricky ethical questions that effective use of
behaviour change techniques inevitably brings up.
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03:37 What does the ‘elephant and rider’ image mean in
behaviour change?
12:26 The importance of feedback
16:48 Intent vs behaviour
18:00 Technology & behaviour change
24:28 The ethics of behaviour change
31:18 Is the ‘conspiracy of convenience’ a behaviour change
problem?
39:03 Tips for overcoming resistance to being trained
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Links
Jonathan Haidt, responsible for the 'elephant and rider'
metaphor: https://en.wikipedia.org/wiki/Jonathan_Haidt
Julie's Facebook group:
https://www.facebook.com/search/top?q=design%20for%20how%20people%20learn
Contact Julie Dirksen
LinkedIn: https://wwwlinkedin.com/in/juliedirksen
Twitter: @usablelearning
Website: usablelearning.wordpress.com
Contact John Helmer
Twitter: @johnhelmer
LinkedIn: https://www.linkedin.com/in/johnhelmer/
Website: http://johnhelmerconsulting.com/
Download the new white paper from Learning Pool written by
John Helmer & Ben Betts – Suite Dreams: The Past, Present and
Future of Learning Systems https://learningpool.com/suite-dreams/